Maximum Occupancy: The number of guests occupying Tybee Townhome is six (6) at all times. VIOLATION OF THIS POLICY MAY RESULT IN IMMEDIATE EVICTION FROM THE PROPERTY WITH NO REFUND OF ANY RENTAL CHARGES.
Vehicles: The maximum number of vehicles (including trailers) permitted at a property is four (4). No additional vehicles are permitted. If you have more than the number of vehicles authorized those vehicles must park in public parking – there is no free public parking on Tybee Island. The parking pad will accommodate larger vehicles, but the garages will only accommodate smaller vehicles. Please park behind the yellow parking signs to allow the guests at the unit next door to use the driveway.
Terminating Rental: The Owner reserves the right to refuse rental or to terminate a rental if, in its opinion, the guest has violated the terms, conditions and limitations set forth here and in the Rental Agreement.
Damage and Unauthorized Use: Guests will be responsible for any property damage over and above normal wear and tear, property theft, and unauthorized use of the property during the contract period. Please report any damage at Check-In or upon occurrence. We or our cleaning partners do a video walk through after each check out. A refundable $400 damage deposit is charged to your credit card at the start of the stay. Some rental groups may require an additional Damage Deposit (refundable). Intentional damage and all damage in excess of the deposit limits will be charged to the Credit Card used to secure your reservation.
Parties and Events: Tybee Townhome does not rent properties for the purpose of celebrating an event (Graduation or Prom related, Birthday Parties, Wedding Receptions, etc.) or to individuals whose intention is to allow people on the property in excess of the occupancy limits of the Property for any reason. VIOLATION OF THIS POLICY MAY RESULT IN IMMEDIATE EVICTION FROM THE PROPERTY WITH NO REFUND OF ANY RENTAL CHARGES.
Smoking: Smoking is not permitted inside Tybee Townhome. If there is evidence that smoking has occurred inside the property, you will be charged an additional $250 cleaning and ionization service fee. This policy is STRICTLY ENFORCED.
Description & Rate Changes: While our goal is total accuracy, and we make every effort to accurately describe the property via pictures, descriptions, contents are subject to change without notice.
Maintenance: Although we cannot guarantee the operation of all appliances, we make every effort to keep all equipment and appliances in good working order. We have an after-hours emergency phone (our mobile phones) to report major appliance, plumbing or air conditioning problems. With reasonable notice, authorized agents or contractors may enter the premises during your stay for purposes connected with the repair, care or maintenance of the rental unit. We will do our best to have any malfunction repaired quickly; however, NO DISCOUNTS OR REFUNDS WILL BE GIVEN FOR EQUIPMENT OR APPLIANCE FAILURE.
Indemnification: Guests agree to defend, indemnify and save free and harmless the Owners and their employees, for any liabilities or any loss or damage whatsoever arising from, related to, or in any way connected with the rental of the premises, including, but not limited to, any claim or liability of personal injury or damage or loss of property which is incurred or sustained by the Renter or other guest at the property.
Housekeeping: Your unit will be equipped with bed linens, bath and kitchen towels and bath and kitchen amenities. Our housekeeping team will clean the rental unit after you check out. Additional cleaning services during your rental period may be arranged at an additional charge. At the end of your stay, you need to take out all exces garbage, wash and leave all dishes, utensils, etc. clean and ready for the next renter and return all furniture to its original location to avoid additional housekeeping charges.
Bugs!: Yea, we hate ’em, too. But roaches and ants are a reality in coastal Georgia, especially during the Summer. Some critters, like the American Cockroach (a.k.a. Palmetto Bug), can even fly inside from their nests outside. We do our best to keep the pests away -- the Townhome receives scheduled pest control services. As creepy as they may make you feel, an occasional roach or line of ants in this part of the world is a fact of life and does not mean the property has been poorly maintained.
Things you can do to help:
Use reusable plastic or fabric bags, not paper. Roaches love paper and glue, so bag your groceries in reusable fabric or plastic containers so the bugs don’t travel with you.
Keep food sealed. All food should be stored either in the refrigerator or in sealed packages or containers.
Clean up all areas where food is prepared and served, clean up spills and crumbs from snack foods immediately and don’t leave dirty dishes lying around.
RESERVATION POLICIES
Rental Payments:
All prices are in U.S. Dollars and are subject to change without notice.
For reservations made more than seven (7) days prior to your Check-In Date, a Non-Refundable Rental Fee equal to one-half (½) of the Rental Rate is due at the time the reservation is made. If paying by Credit or Debit Card, your balance will be automatically charged to your card seven (7) days prior to your Check-In Date.
All reservations made seven (7) days or less from your Check-In Date MUST be paid In Full at the time the reservation is made by Credit or Debit Card.
Advance Reservations: You can make reservations as much as one (1) year in advance of your arrival date. A Non-Refundable Rental Fee equal to one-half (50%) of the Rental Price will be applied to your credit card subject to the terms on your Property Rental Agreement. All reservations are subject to changes including rates and sleeping configurations (also see Description & Rate Changes below). We will notify you immediately of any changes that will affect your reservation.
Check-In/Check-Out Times: Check-In Time begins at 4:00 PM via August Smart Lock. If you are checking in later than 10:00 PM, please let us know. Check-Out Time is BEFORE 11 AM. Overstaying the Check-Out time of 11:00 AM will result in an additional charge of $100 per hour prorated by the minute unless confirmed in writing. We cannot guarantee early Check-In or late Check-Out requests.
Arriving late or departing early from a rental property, regardless of reason, does not alter the terms stated in the Property Rental Agreement and no discounts or refunds will be given. Trip Interruption/Cancellation Insurance is available through 3rd party vendors to cover most circumstances that would result in cancellations, late arrivals or early departures.
Pets: Animals are not allowed Tybee Townhome, except Service Animals. Emotional support animals and therapy animals are not allowed.
Failure to disclose that an animal has been in the property, whether the animal(s) is the responsibility of the renters or their guests, will result in a $250 fine, assessment of costs for damage and extra cleaning, if any, and immediate termination of the Rental Agreement.
Cancellations: All reservations become binding upon the Owner's receipt of the initial rental payment required at the time the reservation is made. If the reservation is cancelled for any reason, all rental fees paid shall be forfeited. Trip Interruption/Cancellation Insurance is available through 3rd party vendors to cover most circumstances that would result in a cancellation or interruption of your trip.
No rate adjustments or refunds, in part or in full, will be issued due to inclement weather, including hurricane evacuations.
All cancellations must be made by email or telephone, and are not confirmed until you receive a confirmation message.
From time to time a property you have reserved may become unavailable or un-rentable during the dates you have requested due to circumstances beyond the Owner's control. Should that occur, the reservation will be cancelled and all monies paid will be refunded to you.
Hurricanes: First, the good news: the probability of a hurricane making landfall in the Savannah area is historically very small. However, if such an event should occur, and a Mandatory Evacuation is ordered by Emergency Management agencies (FEMA, GEMA, CEMA), you must vacate the property you are renting and leave the evacuation area for safer grounds as directed by local officials. Staying in the Townhomeis NOT an option.
Please keep in mind that no rate adjustments or refunds, in part or in full, will be issued due to inclement weather, including hurricane evacuations. Trip Interruption Insurance is available that may offer reimbursement for certain weather-related events. With most insurance, protection against hurricane evacuations must be purchased before the storm affecting your trip becomes a hurricane (as determined by the National Hurricane Center / NOAA) in order to have coverage for that storm.
If, when the Mandatory Evacuation is lifted, there are five (5) or more days remaining on your reservation, your unit is in good rentable condition and public utilities and services on Tybee Island are operational, the balance of your reservation will remain in full effect.
If prior to your Check-in Date the property you have reserved is no longer in satisfactory rental condition or public utilities and services on Tybee Island are not operational, we will allow you to reschedule your reservation to be completed within one (1) year of your original reservation (subject to rate differences) or cancel your reservation with a full refund of all funds collected.
We understand that some people do not want to take the risk of proceeding with their plans when there is even the possibility of a hurricane impacting Tybee Island. Therefore, if the National Hurricane Center / NOAA predicts that Tybee Island is in the possible path of a hurricane, and you wish to cancel your reservation, we will allow you to:
1) reschedule your reservation to be completed within one (1) year of your original reservation
2) cancel your reservation in accordance with the terms of your Rental Agreement
Trip Interruption Insurance: Because travel involves unique risks, we highly recommend that you purchase Trip Interruption/Cancellation Insurance to protect yourself against the financial loss that would result if you had to cancel, delay or shorten your trip due to unforeseen events such as illness or injury, flight delays, auto accidents or breakdowns, hurricane evacuations, loss of job or a host of other circumstances.
Property Rules: Guests agree to abide by Tybee Townhome rules and regulations as stated on the Property Rental Agreement as well as any posted signs in the unit.
Tybee Beach Rules: While vacationing on Tybee Island please follow the Tybee Island beach rules, marine debris guide, warning flag system and riptide charts.
THE FOLLOWING ARE PROHIBITED:
These rules are strictly enforced and fines are substantial, up to $1,000.00.